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Cookie policy

LOV2030 is the project's call sign to become the European Capital of Culture 2030. LOV2030 is a project of KU[N]ST Leuven vzw.
 

1. GENERAL
This cookie policy (‘Cookie Policy’) regulates the use of cookies and similar technologies as part of your use of our Website (the ‘Website’) and the associated services (jointly referred to hereinafter as ‘Services’). This processing is performed by KU[N]ST Leuven vzw as the data controller, with registered office at Professor Roger Van Overstraetenplein 1, 3000 Leuven (‘we’, ‘us’), registered with the CBE (Crossroads Bank for Enterprises) under number 0848.195.912 in accordance with the applicable legislation relating to the protection of personal data.

Cookies are small text files that are stored on a device's hard drive and contain certain information, which sometimes includes personal data. When you use our Website and/or Services, we also collect and process personal information other than through cookies and similar technologies. If you want to know more, please read our Privacy Policy.

Cookies usually have an expiry date and are automatically deleted when you close your browser. However, there are also cookies that remain on your computer for a longer period of time, sometimes even until you delete them manually.
 

By continuing to use our Website and/or Services or by clicking ‘Agree’ after you have been notified of the use of cookies and similar technologies, you acknowledge that you have carefully read this Cookie Policy and that you agree with it without reservation. You can change your cookie preferences at any time. To do so, click on ‘cookie settings’ at the bottom of the footer.
 

We reserve the right to change, supplement or replace this Cookie Policy from time to time. Your attention will be drawn to such changes, additions to or replacements through our Website and/or Services. If you do not agree with these changes, additions or replacements, we request you to send an email to email hidden; JavaScript is required. If we have not received any notification of this within three (3) working days after you have been notified of the changes, supplements or replacements via our Website or Services, you will be deemed to have accepted all changes, supplements or replacements. 

This cookie policy was last updated on 14 March 2025.

2. WHICH COOKIES & WHY

1. We use different types of cookies:

  1. Essential cookies: these are necessary for purely technical reasons in order to visit the Website. Due to the technical necessity, these cookies are only subject to an obligation to provide information.
  2. Functional cookies: these cookies are necessary for our Services or Website. You cannot refuse these cookies if you browse to the Website, but they are only placed after a choice has been made regarding the placement of these cookies. If you refuse these cookies, the Website may not be accessible.
  3. Analytical cookies: these cookies allow us to collect analytical data about our Services or Website. These cookies allow us to discover what works well and what we need to improve. They are only placed after a choice has been made regarding the placement of cookies.
  4. Marketing cookies: these are used to track you when you visit different websites. The purpose of these cookies is to display advertisements that are customised and relevant to the individual user.
     

2. When you visit and/or use our Website, we place cookies or use similar technologies to collect and process personal data about you. Such cookies and similar technologies include:

  1. Essential cookies:
    • CRAFT_CSRF_TOKEN
      • Retention period: Expires after one session
      • Purpose: used by the Content Management System to prevent cyber attacks. This cookie is essential for the security of the website and visitor.
    • CraftSessionId
      • Retention period: Expires after one session
      • Purpose: used by the CMS to create a unique ID for the visitor.
  2. Functional cookies:
    • __cookie_consent
      • Retention period: Expires after one year
      • Purpose: indicates whether the cookie consent should be shown or whether it has already been accepted.
  3. Analytical cookies:
    • _ga
      • Retention period: Expires after 2 years
      • Purpose: creates a unique ID to keep track of statistical data about website visits in Google Analytics.
    • _ga_#
      • Retention period: Expires after 2 years
         
      • Purpose: used by Google Analytics to collect data on the number of times a user has visited the website, as well as data on the first and most recent visit.

3. You can prevent cookies from being placed or remove cookies already placed by adjusting your browser settings.
 

Help with adjusting these settings can be found on the website of the browser you are using. Please note that not allowing cookies when visiting the Website may result in some or all of the functions of the Website not working properly.

3. WITH WHOM WE SHARE DATA

1. We do not send the (personal) data that we collect through the use of cookies and similar technologies to third parties in an identifiable manner if this is not required to provide the Services, without your explicit consent to do so.

2. We may use external processors to offer you the Website and/or Services. We ensure that third-party processors may only process your personal data on our behalf and only on our written instructions. We guarantee that all external processors are selected with due care, so that we can count on the security and integrity of your personal data.

3. We may transfer anonymised and/or aggregated data to other organisations that can use these data to improve products and services and to organise the marketing, presentation and sale of customised products and services.

4. WHERE WE PROCESS DATA

1. We and our external processors will only process your identifiable personal data in the EEA.

2. We may transfer your anonymised and/or aggregated data to organisations outside the EEA. If such a transfer takes place, we will ensure that there are appropriate safeguards to guarantee the security and integrity of your personal data and that all personal data rights you might enjoy under applicable mandatory law are guaranteed.

If your personal data and/or anonymised and/or aggregated data is transferred, the following legal protection mechanism will be implemented:

  • Google
    • Transfer to the United States
    • Legal protection mechanism via model clauses
  • MailChimp
    • Transfer to the United States
    • Legal protection mechanism via model clauses
       

5. HOW WE PROCESS DATA

1. We will do our utmost to only process the personal data that is required to achieve the objectives stated in this Cookie Policy. We will process your personal data in a legal, honest and transparent manner. We will do our utmost to keep the personal data accurate and up to date.

2. Your personal data will only be processed for as long as is necessary to achieve the purposes mentioned in this Cookie Policy, or until such time as you withdraw your processing consent. Please bear in mind that withdrawing your consent may mean that you will no longer be able to use all or part of the Website or Services. If you have registered on our Website, we will remove your personal data if you remove your profile, unless a statutory or regulatory obligation or a court or administrative order prevents us from doing so.

We will take the appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft and from accidental loss, manipulation or destruction. Access by our personnel or the personnel of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that the care for safety and security are only obligations to perform to the best of one's ability, which can never be guaranteed.

6. YOUR RIGHTS
You have the right to request access to all personal data that we process about you. However, requests for access that are clearly submitted with a view to causing us inconvenience or damage will not be processed.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct much of this data yourself via your profile. If such a request is submitted, you must also enclose proof that the personal data for which you request correction is incorrect.

You have the right to withdraw the consent you have given us for the processing of data, but this withdrawal does not affect the data we have already collected via cookies or similar technologies based on your prior consent. If you no longer want us to collect data via cookies or similar technologies, you can change your browser settings or delete cookies at any time.

If the intended processing is qualified as direct marketing, you have the right to oppose this processing free of charge and without justification.

You have the right to request that personal data relating to you be deleted if it is no longer needed in the light of the purposes set out in this Cookie Policy or if you withdraw your consent for it being processed. However, you must consider that a removal request will be evaluated by us in light of legal or regulatory obligations or administrative or judicial orders that may prevent us from removing the relevant personal data.

Instead of requesting erasure, you can also request that we restrict the processing of your personal data if (a) you dispute the accuracy of the data, (b) the processing is unlawful or (c) the data is no longer needed for the stated purposes, but you need it to defend yourself in judicial proceedings.

If your personal data is processed on the basis of permission or on the basis of a contract and the processing is done by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, if technically possible, you have the right to directly transmit this data to another service provider. The technical feasibility of this will be exclusively judged by us.

If you wish to submit a request to exercise one or more of the above-mentioned rights, you can send an email to email hidden; JavaScript is required. This request must clearly state which right you wish to exercise and why. It must also be dated, signed and accompanied by a digitally scanned copy of your valid identity card showing your identity. We will notify you immediately when we receive this request. If the request appears to be founded, we will comply as quickly as is reasonably possible and no later than thirty (30) days after receipt of the request.

If you have a complaint regarding our processing of your personal data, you can always contact us at email hidden; JavaScript is required. If you are still not satisfied with our answer, you are free to file a complaint with the competent data protection authority. For more information, go to https://www.gegevensbeschermingsautoriteit.be/burger.